Privacy Policy
Last updated: February 2026
St. Joseph Villa Center ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a booking with us.
1. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email, phone number)
- Booking details (dates, room preferences)
- Payment information (processed securely through M-Pesa or card providers)
- Any communications you send to us
2. How We Use Your Information
- To process and confirm your bookings
- To communicate with you about your reservation
- To send booking confirmations and important updates
- To improve our services and website
- To comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
- Payment processors (M-Pesa, Stripe) to complete transactions
- Service providers who assist in operating our website
- Legal authorities when required by law
4. Data Security
We implement appropriate security measures to protect your personal information. Payment information is processed through secure, encrypted channels and is not stored on our servers.
5. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
📧 Stjosephvillaretreathouse026@gmail.com
📞 0116 850 533
📍 Kombe Road, Karen, Nairobi, Kenya